Mentric’s tourism booking system combines the property catalogue, guest communication and reservation logic. The live implementation runs on MyVilla24: master data (properties, attributes, geocoordinates, CMS) and inventory (reservations, seasonal rates, availability) are stored separately, while the website, admin and agents panel share the same pricing and occupancy chain.
WhatsApp integration
Guests start an enquiry from the villa page. Check-in and check-out are placed into a pre-filled WhatsApp message, including machine-readable villa context. In parallel, a bot on the Meta Cloud API handles inbound chats: it searches properties, checks availability and calculates prices with the same rules as the website. Bookings can be attributed to WhatsApp as a source; voice assistant and chat remain separate channels.
Geodata and map display
Coordinates live on the property (latitude, longitude), optionally with a radius and a privacy mode. The public map uses Leaflet with OpenStreetMap tiles. In approximate mode the marker is slightly offset so the exact address is not exposed. Valid coordinates are also written into Schema.org markup on the detail page.
Attribute database
The catalogue has three layers: categories, attribute types and values per property — in German, English and Turkish. Types range from yes/no to counts, area, length and dates. The detail page groups active features; selected flags appear as badges in listings, for example child-friendly or pet-friendly. Boolean features also feed Schema.org amenities.
Booking calendar and seasonal rates
The public calendar shows occupied nights from real reservations. Seasonal, event and manual price rules set the nightly rate, minimum stay and cleaning fee; on overlap the higher priority wins, otherwise the lower price. If no rule applies, the property’s base rate is used. The website accepts enquiries and does not book automatically. Search, WhatsApp bot and phone assistant share the same logic.
There is also a limited test application: guests can ask via WhatsApp about luxury villa details and open stay dates around the clock.